HERA Privacy Notice

Who we are

HERA Communication Strategies [Limited] (“HERA”, “we”, “us”) is a communications, PR and research consultancy. We are the controller of the personal data described in this notice.

Registered address: Hera Communication Strategies Ltd, North, West House, 119 Marylebone, Road, London, NW1 5PU
Company number: 12217984
ICO registration number: ZA551350
Contact: hello@heracomms.com

When we handle personal data on behalf of a client (for example, as part of a PR campaign or research project), we act as that client’s processor. In those cases, the client’s own privacy notice applies, and we follow their instructions.

What data we collect and why

We collect only the personal data we need. Most of it is business contact information.

Who	Data	Why we use it	Lawful basis
Website visitors and enquirers	Name, email, phone, company, your message; basic website usage data	To respond to your enquiry and improve our website	Legitimate interests; consent for non-essential cookies
Clients and prospective clients	Names, job titles, business contact details, correspondence	To provide and manage our services and keep in touch	Contract; legitimate interests
Journalists and media contacts	Name, publication, role, business contact details, areas of interest, published work	To share relevant news and stories and arrange interviews	Legitimate interests
Research participants	Survey or interview responses and contact details	To carry out research for clients or our own thought leadership	Consent or legitimate interests, as explained when you take part
Suppliers, partners and freelancers	Names, business contact details, payment and contract details	To manage our working relationship and pay invoices	Contract; legal obligation

We do not sell personal data, and we do not use it for automated decision-making or profiling.

If you are a journalist

We hold the professional contact details of journalists and media contacts so we can send relevant stories and information. We collect these from publicly available sources (such as publications, websites and professional social media), from media databases, and from you directly.

We aim to contact you only about subjects relevant to your work. You can ask us at any time to stop contacting you or to delete your details by emailing hello@heracomms.com.

We share personal data only where needed, with:

Service providers who support our business, such as Microsoft (email and file storage), our website host, and [any media database or other tools used]. They may only use the data to provide their service to us.
Clients, where this is part of the work we are doing for them, such as sharing media coverage or interview arrangements.
Professional advisers, such as accountants and lawyers.
Authorities, where the law requires it.

International transfers: our data is stored in the UK. If any of our service providers process data outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the ICO’s approved contract terms.

How long we keep data and how we protect it

We keep personal data only as long as we need it:

Enquiries: up to two years after our last contact, unless you become a client.
Client and supplier records: six years after the relationship ends, for legal and tax purposes.
Media contacts: while they remain relevant to our work. We review our lists at least once a year.
Research data: as set out when you take part.

We store data in secure, access-controlled business systems with multi-factor authentication. Access is limited to people who need it, and everyone working for HERA is bound by confidentiality obligations.

Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Have inaccurate data corrected
Have your data deleted
Restrict or object to how we use your data, including for media or marketing contact
Withdraw consent at any time, where we rely on consent
Receive your data in a portable format, where applicable

To use any of these rights, email hello@heracomms.com. We will respond within one month.

If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies

Our website uses essential cookies to work properly and, with your consent, analytics cookies to help us understand how it is used. You can accept or reject non-essential cookies through the banner on our website. See our Cookie Policy for details.

Changes to this notice

We review this notice regularly and will post any updates on this page.

Last updated: October 2026